Carve out the time to vent -- don't be rushed.
Ask permission to vent first, rather than simply dumping a load on the
other.
Venting includes Listening and checking the other for impact (V-L-O-M-P)
Owning
Here’s my contribution to the mess...
Moccasins
This is what I think/feel it’s like to be in your shoes.
Plan
What’s the plan going forward; how do we do different or not repeat
note: the V-O-M part is fluid, and may cycle multiple times until Planning comes naturally.
Ashley Guberman, Organizational Development Resources