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Feedback
Be aware that feedback laced with judgments and interpretations is apt to be less well received than feedback that is behaviorally specific. When your feedback clearly identifies behaviors, chances are it's more objective. When the behaviors are harder to identify, chances are that the feedback is more likely to be a byproduct of your own personal triggers. This is easy to get mixed up because we think we are shining a flashlight onto what we see, when in fact we are actually projecting our own images onto almost everything around us. Usually, we attribute to others as 'real' what in fact we are contributing to through our own preconceptions. We often describe aspects of the impact of a situation on ourselves, and present it as objective, when it is not.
"The highest form of human intelligence is to be able to separate behaviors from evaluations." Feedback works best when it is invited (requested, or permission obtained). Rather than considering feedback as positive/negative, praise/critical, instead, try looking at it as challenging or confirming.
At the same time, however, don’t shy away from the words ‘negative’ or ‘judgment’ -- they are present all the time, whether voiced or not. To the extend that we can acknowledge it, we can work with this information for change. Most of us already know how to drive a car -- some of us better than others, and some under more varied conditions than others. Look at developing "feedback skills" as analogous to a defensive driving course for personal interactions.
Feedback is just information to process. It does not have to be part of
your self-identification. cf.: Defense Mechanisms A Paradox of Feedback:
Break out of this paradox by recognizing critical feedback for what it is: information, not identification. cf.: Guide to Giving Constructive
Feedback |
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Ashley Guberman, Organizational Development Resources |
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