- Create a constructive context - “Are you open to feedback/coaching?”
- Describe their behavior – “When you …”
- Share your feelings – “I feel …”
- Identify thoughts, beliefs – “I think …”
- Pause for discussion – listening; paraphrasing; Make sure the receiver is “with you”
- Describe your behavior – “What I do in response is …”
- Share intent or what you want – “I would like …”
- Explore impacts – “What is the impact?”
Source: LIOS Handout, Developing Your Self: Learning to Learn From Experience; p26
